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Red Cross Helpline 1717

The Red Cross Helpline 1717 is a dedicated phone and chat for those who need someone to talk to in confidentiality.  It's main principles are:

  • Always open - 24/7
  • Toll-free from any number
  • Confidential and anonymous 
  • Available for those in need of assistance 

No matter is too big or small for the helpline. Annually we receive about 15.000 contacts that are as diverse as they are many. Our volunteers are professionally trained, well-experienced and from all walks of life. If you need someone to talk to or need information about where to find help, please don't hesitate to get in touch. Examples of matters that we receive are:

  • loneliness, depression, anxiety, suicidal thoughts, self-harm
  • eating disorders, mental disorders, grief and trauma
  • finance, educational difficulties, housing problems, unemployment
  • relationship and communications difficulties, stigma, bullying,
  • health related matters, addiction
  • sexual, mental and physical abuse
  • child protection
  • sex, contraception, STDs

This list is however not exhaustive and the helpline can be contacted about virtually anything.

Please choose a language to start a chat.

The chat is confidential and anonymous.